UX设计师要拥有的重要技能

2019-06-20 18:29

来源:第一设计网   责编:admin

Vital UX skills that few designers have, and how to develop them

只有少数UX设计师拥有的重要技能,我们应该如何学习它们

Recently, I have been asked over and over again by budding young designers which skills I look for in UX candidates but that I have a hard time finding when interviewing. This is an important topic. Our industry is living far below its potential in preparing young designers to become future leaders, and our educational system is doing an even poorer job preparing students to land their first job in an ever more competitive industry.

最近,我经常被年轻的设计师问到类似的问题:我在招募用户体验设计师时,看中哪些技能,并且这些技能是很多设计师都没有的。这是一个重要的话题,设计行业在培养年轻设计师成为未来领袖方面做的还远远不够,我们的教育系统在培养学生在竞争日益激烈的商业环境中找到第一份工作方面做得更差。

I have tried to answer the questions I receive on this topic in forums such as LinkedIn, Facebook, and Slack in an actionable way. Yet, the way those platforms are structured have made it difficult to do this topic justice. It is my goal in this article, therefore, to address this vital topic more completely and provide actionable insights on the surprisingly-rare skills I have found to be vital over my 20 year career as both a hands-on designer and design leader.

我尝试用一种可行的方式来回答我在诸如 LinkedIn、Facebook、和Slack 这些论坛上收到的关于这个话题的疑问。然而,这些平台本身的情况使得很难公正地讨论这个话题。

因此,在这篇文章中,我希望更全面地讨论这个至关重要的话题,并提供一些可行的见解,这些见解是我在20年的设计师工作和设计领导生涯中发现的至关重要,并且很多人都欠缺的技能。

1. Creative Maturity

成熟的看待创造力

It always amazes me how many designers fall in love with their first idea. When I interview potential candidates for UX positions I run through a series of creative exercises & tests to evaluate the candidate’s ability to think outside the box. The vast majority of them either clam up and can’t complete the exercises or stop with their first (and usually most obvious) idea. I have found that this correlates to day to day design work as well. Many designers get so excited with their first idea that they fail to explore others. This causes a few problems:

我对有那么多设计师会爱上自己的第一个想法感到很惊讶。 当我面试用户体验设计师的时候,我会通过一系列创造性的问题和测试来评估候选人跳出思考局限性的能力。他们中绝大多数人要么沉默不语,没能完成练习,要么停止在他们的第一个(通常是最明显的)想法上。

我发现这也与日常的设计工作有关, 许多设计师对他们的第一个想法非常兴奋,以至于他们没有去探索其他方向。这导致了一些问题:

·Design critiques and feedback sessions with stakeholders turn into “yes or no” conversations instead of taking bits and pieces of various different ideas.

·利益相关者的设计评论和反馈会议变成了“是或否”的交流,而不是各种各样不同想法的汇聚。

·Products often fail to achieve their potential to improve customers’ lives.

·产品往往没能实现其改善客户的生活的目的。

·Executive interference increases. Executives feel the need to step in and deliver solutions to be implemented when they are concerned about the quality of the product. This is their way of trying to ensure success (which of course usually has the opposite effect).

·行政干预增加。 高管们认为,当他们关注产品质量时,有必要介入并实行解决方案。,这是他们试图确保成功的方式(当然通常会产生相反的效果)。

·When executive interference increases, the creativity of the team actually decreases along with morale and pretty soon the entire design team is looking to jump ship.

·当管理层的干预增加时,团队的创造力实际上会随着士气一起下降,很快整个设计团队就会跳槽。

THE SOLUTION

解决方法

There are two things designers and leaders can do to increase creativity and solve the problems listed above.

设计师和领导者可以做两件事来增加创造力和解决上面列出的问题。

(1)Explore at least3 solutions to any problem.Creating a flow chart? Create 3 variations. WireFraming? 3 ideas. Context scenarios? 3 ideas. You get the point. What this does is forces you to open your mind and explore various possibilities. Early in my career I had a boss who would force me to create multiple variations and then completely delete those files and create 3 more. While this may be a bit excessive as an ongoing policy, he made his point. What I ended up with at the end was far better than the previous attempts.

针对任何问题的探索至少输出3种解决方案;对流程图和线框图尝试3种方案;对情境场景尝试3个创新解决方式。

当你明白了这点时,它会迫使你敞开心扉,探索各种可能性。 在我职业生涯的早期,我的一个老板会强迫我尝试多个变化,然后进行删减,并留下最好的3个。虽然作为一个正在进行的项目,这可能有点过分,但他作出了他的指导。而我最终得到的结果比之前的尝试要好得多。

(2)Fall in love with the problem, NOT any particular solution.Many designers get very attached to a particular design because they spend so much time with it. Involving everyone you can find in your process will help this (especially if you show everyone you get feedback from at least 3 ideas).